Case Study
Discover how a Southeast Asian airline achieved a remarkable 96% reduction in group booking processing time with GroupRM. Download the case study today!
Southeast Asian Airline
From struggles to automation, see how a southeast asian airline improved their group booking processing time by up to 96X. The airline outperformed expectations by automating and simplifying the process with GroupRM.
Indian Airline
Discover the journey of this Indian carrier as they transitioned from facing challenges to embracing automation with GroupRM. Experience how they surpassed expectations by streamlining and automating their group booking processes, paving the way for unprecedented growth and efficiency. Witness a staggering 400% increase in group booking requests in just 3 months
Accelerated Processing Time
70
%
Increased Productivity for Group Desk
65
%
Instant Group Quote
7
X
How GroupRM Delivered Beyond Than Just Fixing The Airline’s Challenges
The Southeast Asian airline’s entire group booking process was taking several days, even when tasks were shared across the other teams. They faced several operational challenges – the inability to make personalized offers, the incapability to deliver a great customer experience, and poor tracking of group requests. With GroupRM, we synchronized and bridged all the teams, fixing the challenges and delivering beyond their expectations.