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Ever had a customer complain about a slow group booking process, only to realize your outdated system was the culprit?
Airline legacy systems think clunky software with no real-time data are a major roadblock for airlines. They lead to delays, errors, and customer complaints that flood social media Airlines monitor these 24/7, per studies. With 49% of airline employees expecting tech upgrades by 2030, it’s time to modernize your group bookings.
The Problem with Airline Legacy Systems
Legacy systems are like trying to fly a jet with a paper map. They lack automation, forcing group sales teams to rely on manual approvals and emails. Web sources confirm that many airlines still use outdated platforms, slowing quotes to days or weeks.
Customers, expecting instant responses, get frustrated and vent online, hurting your brand. IT leaders know the pain: these systems don’t integrate with modern tools, creating bottlenecks and missed opportunities.
The impact? Revenue teams lose deals due to delays, customers churn, and your digital transformation goals stall. Chief Digital Officers and VPs of IT face pressure to upgrade, but replacing core systems feels daunting
GroupRM’s cloud-based platform is your ticket to modern group bookings. Built for today’s airlines, it eliminates legacy limitations with features like:
- APIs: Seamlessly integrate with your PSS, CRM, or NDC systems for real-time data flow.
- Cloud Architecture: Scalable and secure, GroupRM deploys fast without disrupting operations.
- Automation: Instant quotes and approvals free your team from manual tasks.
Why Modernization Matters
Modernizing group bookings isn’t just about tech—it’s about winning customers. Faster systems mean quicker quotes, boosting conversions for revenue teams.
Ready to Upgrade?
Don’t let legacy systems ground your group bookings. GroupRM’s cloud platform delivers speed, scalability, and customer satisfaction. Ready to see the difference?
Get a free tech assessment for GroupRM integration: contact us
GroupRM’s platform replaces legacy limitations with cloud architecture, real-time APIs, and automation. This allows seamless integration with passenger service systems (PSS), CRM, and NDC, enabling instant quotes, approvals, and real-time data flow. The result is faster, more accurate group bookings, improved scalability, and a better customer experience.
Legacy systems in airlines are often outdated, lacking real-time data and automation. They force teams to rely on manual approvals, emails, and fragmented workflows, leading to slow response times, errors, and customer frustration. These systems are difficult to integrate with modern tools, which creates bottlenecks and missed revenue opportunities
Modernizing with a cloud-based platform streamlines processes, reduces manual workload, and accelerates response times. Airlines can boost conversion rates, reduce errors, and improve customer satisfaction. Cloud solutions also enhance scalability, security, and the ability to adapt quickly to market changes, supporting digital transformation and long-term growth
