In the dawning age of AI, we wake up to many AI products and automation that promise to revolutionize the industry. The airline industry is not an exception, almost every department knows the updates, but they aren’t aware to what extent these advancements can benefit their operations. An automated airline group booking tool can impressively …
6 Aspects Of Automated Airline Group Bookings You Might Not Know Read More »
The airline industry has long relied on Passenger Service Systems (PSS) and Global Distribution Systems (GDS) to support the group booking process. However, most airlines are still managing group bookings manually, which doesn’t satisfy the needs of today’s tech-savvy travelers. With the rise of metasearch engines, passengers will do their flight comparisons and analysis to …
GroupRM – Streamlining Offer And Order Management For Airline Group Customers Read More »
Airlines worldwide have faced numerous data breaches, compromises, and loopholes resulting from outdated management systems and technical issues. According to IATA, airline fraud costs approximately $858 million per year. Security threats come in various forms, including employee fraud, phishing schemes, fake customer accounts, fraudulent travel agencies, and triangulation schemes. Ticket booking fraud directly impacts revenue …
Many airlines handle series bookings manually despite global digitization. When a customer wants to book the same flight for multiple days, further steps are via emails, spreadsheets, and calls to make the necessary bookings. This creates a lot of challenges in managing and handling large volumes of paperwork. Many internal teams – revenue management and group …
6 Key Benefits Of Automating Series Bookings For Airlines Read More »
Agency wallets are a gateway to many untouched revenue opportunities for airlines. Airlines are returning to profitability in 2023, but the growth percentage is steep. According to travel experts, this market gap can be fixed by optimizing the revenue opportunities, especially with their tied-up travel agencies. Why? Travel agencies contribute almost 40% of the overall …
How Agency Wallets Can Help Airlines Handle Payments Flexibly? Read More »
After the Covid-19 pandemic-induced travel restrictions ended, millions took to the skies, determined to make up for the time they lost without a vacation. This phenomenon, “revenge travel” can be utilized to recover airlines’ losses due to the persistent lockdowns around the world. People are increasingly traveling in groups to their dream destinations and are …
How Airlines Can Capitalize “Revenge Travel” With A Group Booking Solution Read More »
Given how the airline industry must contend with heavy regulation, wildly fluctuating fuel prices, and many more challenges that threaten it daily, they have strived to become masters at revenue maximization. Everything from a bottle of water to a few extra inches of legroom on a flight has become subject to careful consideration when it …
Offer And Order Management Challenges Holding Back Airlines’ Group Booking Revenue Read More »
At the end of 2022, long after the pandemic had been declared over in most of the world, airline revenue still hadn’t touched pre-covid levels. It wasn’t even close; airlines had made at least $100 million more in revenue in 2019. Largely, this shortfall has been attributed to airlines’ revenue optimization systems getting out of …
Maximizing Revenue With AI: Forecasting Group Passengers’ Willingness To Pay Read More »
For a revenue manager, there’s probably no greater joy than taking a group quote to the booking stage. However, lacking post-booking support can and has often unraveled all the great work that the airline help desk, sales team, and revenue management professionals have put into making the passengers accept the booking and pay a competitive …
How Airlines Can Provide Exemplary Post-Booking Support For Group Customers Read More »
As the pandemic’s influence on the airline industry fades in the background, a new situation has emerged. With skyrocketing demand for flight tickets, airlines increasingly must deal with the scourge of duplicate bookings from travel agents, retail customers, and corporates. Given that airlines lose an estimated 3% of group revenue from these duplicate bookings, they …
How Airlines Can Eliminate Duplicate Group Booking Requests Read More »
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