Isn’t Automation Just A Fad? Don’t Companies Use Words Like AI, Automation, Etc., For Almost Everything Nowadays?

While it is true that words like AI and automation make it to even air cooler ads, it is a highly effective way for airlines to increase revenue. Automation, especially when it comes to sendinginstant quotes, payment reminders, and enforcing policies for various accounts, can free up the time of revenue managers to focus on impactful work, like negotiating higher group fares, rather than be bogged down by mundane work.