What Is The Best Way For Airlines To Reduce Quote Turnaround Time To Improve Customer Experience?

Airlines can bring down their group booking turnaround time to a few minutes. With automation, customers can get instant quotes based on pre-set criteria. Also, you can reduce turnaround time by cutting down on the negotiation process with personalized offers that consider customers’ budgets, ancillary needs, past buying habits, etc. Another great way to shorten the turnaround time for a group booking is to offer self-service; you need to allow customers to quickly make payments and easily change their itineraries without reaching you.

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